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IN THE HANDS OF THE EXPERTS...
Hadley & Ottaway
YOUR MOVING HOUSE CHECKLIST
UP TO TWO WEEKS AHEAD
• Dismantle self-assembly furniture, unless we have agreed to do this for you.
• Arrange for professional disconnection of your kitchen appliances.
• Bring down items from the loft unless we have agreed to do this for
you.
• Dismantle sheds, greenhouses, children’s play equipment etc.,
unless we have agreed to do this for you.
• Drain fuel from motorised lawn mowers and motor cycles etc.
• If you’re moving into or out of a block of flats, please arrange to
have use of the manual override key or priority use of the lift.
• Send off change of address details to family and friends.
• Cancel and finalise your accounts with your routine/local delivery
services.
• Disconnect any light fittings you are taking with you.
THE DAY BEFORE YOUR MOVE
• Complete your packing except those items you are likely to need.
• Ensure you have enough cash available to deal with any unexpected
expenses
• Ensure you have gathered all important documents and valuables in
a safe place.
• Label any furniture and appliances which are not to be moved
• Defrost refrigerator and freezer
• Round up garden pots and ornaments and prepare plants for transit
ON THE DAY OF YOUR MOVE
• Take down curtains
• Lock your valuable and personal documents somewhere safe and
carry them to your new home.
• If your possessions are being stored, remember to retain important
items you may need: passport, driving licence etc
• Remove and fold bedding
• Before the removal lorry departs, check that nothing has been
forgotten. It is also your responsibility to see the nothing is moved
in error.
• Once property is cleared, take final meter readings.
• Ensure all windows and doors are locked securely
• Make sure the property is secure and hand over the keys to your
estate agents
• Ensure the Hadley & Ottaway crew has directions to your new
property and a telephone number to contact you.
• You should endeavour to arrive at your new property, with the keys,
before the removal lorry
• Label all rooms and direct the crew to position your furniture and
effects to your requirements.
 Founded in 1928 by Jack Hadley and Herbert Ottaway and a single van, Hadley & Ottaway began offering a service that is now nearly 100 years old.
Just over a decade later, the company offered
its growing fleet of box vans to the war effort, transporting RAF pilots and their equipment. In the 1970s, the company was bought by Leo Palmer before, in 2004 a management buy out, led by myself, resulted in the company being relocated to purpose built premises in the heart of Norfolk.
Today Hadley & Ottaway remains a family owned company with eleven vehicles and an expert team of 30, all employed and fully trained to ensure the removal is completed efficiently and safely.
At Hadley & Ottaway everyone cares about your move. Our outstanding customer care and expertise has led to a large number of referrals and repeat clients.
Many of the removals and office staff have been with the company for years and really understand just
how important it is to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Unlike many other removal companies we go that extra mile such as the storing of plants and pots in our bespoke plastic bins and allocating one of our senior staff to drive your car to your new home so you don’t have the stress of having to do so.
At Hadley & Ottaway we have a rigid green policy meaning we use recycled materials wherever possible and recycle as much of the packaging that we can’t reuse. Our ‘Green Policy’ which means we not only buy in materials that have been recycled but send a lot of our own used materials away for recycling.
   PAGE 8 | THE MUSKERTEER | HADLEY & OTTAWAY











































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